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Great Sauna. Great value.
Sheila A (Submitted on 6th Jun 2017)
We love our sauna. We have had it for nine months. Use at least weekly. Install was easy, with two pair of hands. A great value. Really beautiful in our bathroom as well.
Igork (Submitted on 22nd Apr 2017)
We picked out the sauna because of the brand and have really enjoyed it. Customer service was fantastic and the sauna itself was easy to put together. We use it ones or twice a week. We added our own insulation (rubber seal) to the door to help it heat up faster and maintain the heat. It was easy to customize it to be the way that we wanted. Would recommend to others.
JNH VIVO Corner 2-3 people Sauna
Rod A. (Submitted on 8th Mar 2017)
I purchased JNH sauna last month and used it every 2-3 days since then.
Delivery was excellent, it was done exactly as promised, delivery company did a great job. Setup was also easy and we had no issues to follow directions while setting it up.
Sauna is comfortable, I like the design and ability to use it along or share with another person. It heats up quickly, but even if I put it to the highest degree level, it still not as hot as I would expect it to be. I believe its related to a glass door design and this is the only reason why I gave 4 stars and not 5. I think the glass is not letting the heat stay inside. I covered it with a towel and it helped to prevent heat loss. I am glad that I choose the model with less glass possible. Overall, I like my purchase and would recommend to buy it.
Unknown (Submitted on 6th Jan 2017)
I just wanted to let you know that the customer service I received was excellent! Everyone was very helpful.
Review for 2-3 person corner sauna
Unknown (Submitted on 6th Jan 2017)
Over all we are very pleased with our sauna. I do wish it would get a little hotter, we've only been able to get it to 108. This seems to be hot enough, but it said it would get hotter.
Love my Sauna!
Lisa (Submitted on 5th Jan 2017)
I purchased this Sauna because I wanted a corner style. It arrived in a timely manner and in perfect condition. My husband put it together in a little more than an hour. It was easy to assemble. It works great. I am so happy that I purchased thru jnh lifestyles. Great quality, great customer service and great price!
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Vivo 2-3 Person sauna is awesome!
Ryan Ronan (Submitted on 8th Dec 2016)
Delivery was awesome! Very fast. Everyone is so helpful from the company and east to talk with.
Saved a lot of money in buying this sauna compared to other companies.
So east to put together it was put together in a little over an hour!
So happy, at first I was very skeptical of how much I would sweat in any infrared sauna being a former wrestler. I had used the traditional saunas in the past. I was impressed after ten minutes how much I was sweating.
Thank you! Thank you! Thank You!
We love this sauna.
J Kristola (Submitted on 10th Nov 2016)
This sauna was easy to assemble.My daughter and I put it together in 2 hours with no complications.This sauna heats up to 140 degrees in less than 25 minutes. I highly recommend this sauna to everyone. JNH Lifestyle Lifestyles has hit a homerun with the quality and price of this sauna.
Been dreaming about this for years!
RickL (Submitted on 29th Sep 2016)
I've had my JNH Lifestyles Corner Far Infrared Sauna for 3 weeks now and I really like it. It came quickly, in really great shipping packaging. No damage whatsoever, and even though the boxes were big they are easily handled with 2 people (or one and a hand truck). The assembly instructions were pictorial, and I was momentarily confused by some of it, but a look at the pieces themselves quickly resolved any questions. The assembly itself was very easy with a buckle-type attachment for most things. The only need for even a screwdriver was to attach the ceiling and the heating panels. Very easy.
As far as operation goes, that is simple as well. I really like the connections from my own mp3 player to the built in speakers. The speakers sound good. The only even partially negative thing I have to say is how well and fast the unit heats up. I've had to push the temperature setting way up to get decent heat. I'm trying for 100 degrees (F) at the bench level. So far it looks like pushing the setting to 135 gets me close. Given the size, portability and ease of assembly and use, I would not hesitate to recommend this sauna to anyone. Nice work JNH Lifestyles!
More Sweat than Steam Room
LeonHuang (Submitted on 26th Sep 2016)
I purchase JNH Lifestyles SG23CHB 2-3 person sauna to lower my blood pressure and stress from work. So far this product does exactly what I needed. The unit was easy putting together I was able assemble by myself. The unit fit two person nicely but three may feel like Sardine. My wife and I use this every other day right after workout. This unit does make us sweat a lot even at 104 degree for 20 minutes. The only downside is still using headphone connection for audio should added Bluetooth on this sauna. Overall very happy with this purchase.
Shane S (Submitted on 23rd Sep 2016)
For the price you wont find anything better. Great quality sauna that looks great in the house (exceeded my expectations). Super easy to assemble also; I assembled it by myself and the process took only about an hour and a half. If you're on the fence about ordering one, just get it. Customer service will make sure you have a good experience.
L.J. (Submitted on 6th Sep 2016)
my wife had been wanting a sauna for years but i didn't want an outside one in our climate so we began looking at indoor ones and this one was a perfect choice, takes up very little room, plenty big for two people, uses normal household outlet and putting it together was not that difficult although instructions are somewhat vague. i would recommend putting the heating panels in prior to installing the power box so your not having to maneuver around the cables when putting the heating panels in.
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Unknown (Submitted on 22nd Aug 2016)
JNH staff are professional and courteous. The team is well informed about their products and was able to advise me during the buying process. The product was packaged very well and arrived within the time frame that was promised. They called when the product was shipped to advise me that the sauna was on it's way and followed up with an email. It is excellent that in these times your communication is with an actual person and not just electronic."
Great investment, Great Product, Great Company
Stephanie Kinney (Submitted on 2nd Aug 2016)
We recently purchased the corner sauna not really knowing what to expect. I can say that the sauna and the people at the company have FAR exceeded our expectations.
Our original order was with Bryan who was over the top helpful with my many questions. He explained everything very clearly to ensure we were going to order something we would love. Our order shipped as he said it would and arrived as expected.
Upon arrival, the sauna was extremely easy to assemble. We were a bit scared and didn't know what to expect... An hour later, and ZERO frustration, we were turning it on!
I had a couple (maybe a lot) of questions over the next week as we were learning how to use the sauna. I think I expected it to be more complicated than it was. Janesha was amazing at responding to my questions and clarifying my questions. She responded almost immediately to every email and the questions she didn't know the answer to, she promptly asked the expert and returned my email.
It is rare to find a company this great that has a great product AND incredible support to help you through the process.
I am beyond impressed with my experience with JNH Lifestyles!
Very good for the price
YSang (Submitted on 15th Jul 2016)
I really like the product. Customer service is excellent, they are polite, informed and helpful. It arrived within the time they said it would. The panel fitting could be a bit tighter. Assembly was good but it could be improved by putting labels on the panels such as rt, lf, top, bot.
I need more time to see if it is helpful with my aches and pains:).
Love my Sauna
Doris Ainsworth (Submitted on 12th Jul 2016)
I was wanting a sauna for a long time when I found my Vivo 2-3 person sauna. I use it every day. It is so relaxing. It looks really nice in my sun room. Very easy to put together and shipping was fast.
Vivo 2-3 person Sauna
Unknown (Submitted on 26th Jun 2016)
How many ways are there to say I LOVE IT. The shipping was extremely fast. Easy assembly. It looks great in my sunroom. I feel fantastic after use. Best of all I found it on sale. Oh yes, the customer service was so helpful. Love it, love it, love it.
Corner Sauna Great Investment
Ray (Submitted on 1st Mar 2016)
My wife and I decided on the corner 2-3 person sauna so that we can sit in an L shape configuration so that we can face each other vs sitting side by side. It also offers more space to stretch out. My wife is 5'4'' and she can put her feet up while I am sitting (I am 6'0''). Also, this model does not require special 20amp outlet which is a big plus. But of course there is only 5 heater panels (4 back panels and one for your leg on one side). The unit delivered in a pallet (look intimidating), but was surprising easy to assemble. The instructions could be improve upon and the matching connections should be numbered. The cable for the audio port is short so we purchase a longer cable. The heating panels works as advertised. It takes longer on a cold day to heat up but you can exercise a little to warm your body up so it takes less time to start sweating. My wife and I have used it for 2 months now (2-3 times a week) and it really works and has helped us to relax and detox (shower immediately afterwards to rinse off the sweat and toxins).
Awesomeness is an understatement!
Jwms (Submitted on 15th Feb 2016)
Where do I start???? We have been thrilled with our purchase. It does EVERYTHING the reviews said it would
Consider this an investment in your health!
Shannon Wells-Mongiovi (Submitted on 11th Jan 2016)
We bought the 2-3 person version of this corner sauna. We're extremely happy with it.
It came on a single pallet and we have installed it in our basement. We re-used the pallet to make a platform to rest it on. The instructions were very clear and it went together very easily in about 3 hours I'd say, after we constructed the platform. The design and how it uses materials is excellent. The model we bought is plugged into a 20 amp, regular 110V circuit that has only the garage light on it and that works just fine. The instructions recommend having it out at least 12" from any wall, but, after using it for an hour, the exterior is not at all hot - not the sides or the top. We do follow the instructions to unplug it after using.
A recently released longitudinal study of >2000 Finnish men found that the ones who used saunas more, and more frequently, had a significantly lower mortality rates for all causes. I'm not Finnish, and I'm not male, but it feels great to sit in this thing so we'll take it. It's so relaxing that I'm sure there is some health benefit somehow.
Best Investment Ever
Eric (Submitted on 5th Jan 2016)
A personal sauna is the single best investment I've ever made. This unit is easy to put together (literally snaps together), and my 4 children and I have used this every single day since purchase. It warms quickly in the garage, maintains heat, smells great, and really gets the sweat going in no time. I feel better than I have in years. 5 stars for sure!
Thank You JNH Lifestyle !
Unknown (Submitted on 10th Dec 2015)
Fantastic Vivo 2-3 Person Corner Sauna ! With limited space available this sauna fitted well. Easy transaction, installation, usage and maintenance. Got all the accessories to complete the unit and this worked out remarkably well. Sauna design is impressive, simple and sleek design contains heat very well, would definitely recommend this unit especially if limited on space. The whole JNH Lifestyle experience was exceptional in customer service and quality !
Vivo 2-3 Person Corner Sauna
Unknown (Submitted on 10th Dec 2015)
A fabulous shopping experience with these folks! They answered our initial questions, the ordering was simple and on follow up after installation the JNH Team went above and beyond expectations. Shipping was fast, delivered before estimated date, unit is very easy to install (would recommend 2 adults). The unit itself is incredibly efficient, low cost and the accessories are great! Thank you all at the JNH Lifestyle Team!
A Pleasure from start to finish
Ben Bachmann (Submitted on 20th Nov 2015)
JNH has been awesome through this experience. The customer service is extremely responsive. The corner sauna itself is perfect for my needs. It was setup in my basement and fits perfectly even with the low ceilings. I am able to sit in this with plenty of space to move around. The sound system is a nice bonus to add some relaxing music. Thanks JNH!
Unknown (Submitted on 16th Nov 2015)
This sauna is awesome. Easy assembly and very enjoyable. The customer service is excellent, highly recommend this company....
Tammy, Leeds, ME (Submitted on 16th Nov 2015)
This sauna is awesome. Easy assembly and very enjoyable. The customer service is excellent, highly recommend this company....
Tammy (Submitted on 10th Nov 2015)
Great sauna, fast shipping, excellent customer service.
Vivo 2-3 person sauna
Will scarola (Submitted on 4th Nov 2015)
Outstanding sauna,put together in 45 minute. Very satisfied
Vivo 2-3 person sauna
Bill Scarola (Submitted on 21st Oct 2015)
Received my sauna yesterday and immediately I unpacked it and carried it all in the house.Within 2.5 hours I was done.No damage,looks great and you really get a good sweat.I put it in my sunroom with plants and flowers around it.Fantastic
Enjoying it already!
Jim (Submitted on 23rd Sep 2015)
Received my Vivo 2-3 person corner sauna yesterday and I'm impressed. Went together in under an hour (disclaimer, I'm very handy, don't really need instructions usually and had two teenage helpers), and enjoyed my first sweat yesterday evening.
Found out that you really don't need to have the air temp come up too far before you get in and start sweating. Even in a 65°F basement, a quick 10 minute preheat was enough. You can really feel the heat coming off the panels and warming your core.
The size is perfect for two average size people. A third would be a tight fit but doable.
2 - 3 person Sauna
Unknown (Submitted on 17th Apr 2015)
Excellent product and very easy to put together. As a tip I learned, you should tap the side with the groove to put the walls together. I was tapping the side with the groove until a friend stopped by and told me to do it the other way. It worked great and a few taps with a rubber hammer and the unit was together in no time.
The 4 star rating is because it takes longer to heat up than I would like. But I am very happy with the unit. Really only two adults can fit in the unit comfortably.
Eric Heisdorffer (Submitted on 27th Mar 2015)
This sauna is very easy to put together and is well built and all of the features inside are amazing. The detail that goes into this sauna is unbelievable. I would definitely recommend this to anyone.
Best Buy for the year!
Lavonzell Wilks (Submitted on 18th Mar 2015)
Ilove this sauna. I use it nitely. Help to relax me and have a great night sleep too.
Love this Sauna!
LindaC911 (Submitted on 16th Mar 2015)
I've been looking at saunas for years and am so happy I decided to purchase this sauna. My son and I were able to put it together in a couple of hours - we used Murphy's Oil Soap on the tongue and groves making them fit together more easily - creating a very nice looking sauna. It's perfect for relaxing after exercise or at the end of the day.
BY (Submitted on 15th Mar 2015)
Got the product quickly, was very easy to assemble and was able to begin using it quickly. Love it!
Awesome Sauna.. Exceeded Our Expectations!
KM (Submitted on 13th Mar 2015)
This sauna was incredibly well engineered for easy assembly. The way the sides fit together and are simply fastened.. it is a great design. My wife, my daughter and I had fun putting it together. The sauna is very comfortable and enough room to relax. The glass windows provide an open feel. The unit fits very nicely in a corner of our bonus room and is a very attractive addition. I would highly recommend this sauna.
Looking forward to many hours in our new sauna!
the best investment I have ever made
Vauna Nelson (Submitted on 9th Mar 2015)
Being a single female in my 50s I have to say this Sauna is great, I was able to put it together myself, so easy, it is wonderful to sit in and I am feeling much better. My blood pressure has come down and my skin feel great, I say if you’re looking for a home sauna this is the way to go.
Theresa (Submitted on 21st Feb 2015)
Got the sauna delivered, assembled and running in just a few hours. It's exactly like the picture. I love it.
Tom (Submitted on 14th Feb 2015)
Excellent product. We had it unpacked and up and running in no time. Any questions we had about assembly were answered promptly by staff at the company. Staff was pleasant to work with and really wanted to help. The product is great and we are going to use it to get through this bitterly cold, challenging winter. Just part of our effort to stay healthy! Thanks for a great product, and btw we are ordering the chromotherapy kit.
A Perfect Fit
Seth (Submitted on 23rd Jan 2015)
OK, I was going to give a giant back story, but decided to shorten that part to: I have a very limited amount of space, and this thing fits PERFECTLY in my laundry room.
Delivery: Don't get nervous like I did. They have to deal with shipping companies aside from the one that initially receives the package. If you notice on the tracking website that there are no updates, they likely changed delivery services. Just call Road Runner and find out who it was transferred to locally, OR just wait patiently to receive a call from the delivery service to schedule the delivery.
Assembly: I definitely recommend two people, although it is possible with one. The parts all fit together very well. ( A tip about mounting the wall heaters place the top screw first.)
While I was putting this thing together, I was very impressed with the ingenuity in its thoughtful design. The power cables are well protected from damage and screw into place. The guiding boards and everything are placed to maximize the amount of space. I am willing to bet that someone spent a lot of time perfecting this design.
Usage: Holy SWEAT! Of course, I didn't receive this until after our cold snap ended, but South Dakota is bound to get cold sometime soon again, and I am already feeling much more relaxed and energetic.
The only bad thing I can say about this Sauna is that now I am going to have trouble getting things done around the house, because I will be spending so much time in it.
Exactly what we wanted
Julie K. (Submitted on 22nd Jan 2015)
We received our sauna and were sittin' in it in an hour. It was incredibly simple to snap together with easy to understand directions. It is very quality with brass buckles, double walls and tempered glass. We just Love this theropy as it just melts away our pains and detoxifies the day away.
Perfect Sauna in Two Hours
Fred Butler (Submitted on 19th Jan 2015)
I just got my sauna last week. It only took me and my son 2 hours to assemble it and have it working. We ran into a couple of small issues but JNH customer service was great resolving them quickly and to our satisfaction. My son was so impressed he bought one yesterday. It works great and I am very pleased
Great Sauna at a Great Price
Natasha H (Submitted on 18th Jan 2015)
We recently bought this sauna after reading reviews and looking around at other manufacturers. We went with JNH because everything we read was positive and the price is very reasonable!
It arrived 2 days ago and the delivery person was very helpful. After he left, we opened up the boxes in the garage and walked it piece by piece into the basement. There weren't many pieces - 4 walls, the door, the bottom and top pieces and the benches and heater panels. The instructions were 1 page long and were, IMO, easy to follow. We had the whole thing unpacked, moved, put together, and heating up within 90 minutes. Assembly was incredibly easy, though I would recommend having 2 people, as the walls really need to be held in place while the other person buckles them together.
Our basement isn't warm. The average temperature down there is roughly 62 degrees during the winter. The unit heated from 62 degrees to 102 in 35-40 minutes, so it averages a 1 degree increase every minute, give or take. It did slow down a bit once it hit 110, but considering the temperature of the basement, that wasn't surprising.
It easily fits both my 6'1 husband and me (5'4) at the same time. Fitting a 3rd smaller person (my size or smaller) would be possible, but snug. It is perfect for the two of us, though! We are extremely happy with our purchase and look forward to many happy years of use!
Couldn't be happier!
Jeffrey (Submitted on 15th Jan 2015)
It showed up on-time, was very easy to assemble, and looks great all set up. I would recommend JNH to anyone looking for a Sauna.
Unknown (Submitted on 14th Jan 2015)
After a lot of research I chose a JNH sauna and I'm glad I did! Fast delivery, very easy to assemble, and works great. I would highly recommend them!! Thank you JNH!!
Larry Evans (Submitted on 14th Jan 2015)
We bought this in December as a present to ourselves.
Customer Service was wonderful throughout the purchase. Shipping was very fast and the product arrived well packaged and without damage.
Assembly took about two hours for two people. That did include running the electrical. We added a switch to the socket to avoid plugging and unplugging the unit.
Everything fit well and worked perfectly!
I would recommend JNH Lifestyles and their products to anyone anytime.
Cashmans (Submitted on 4th Jan 2015)
Ordered the sauna on a Sunday and it shipped on Monday! Wow! The shipping company set up and delivery window time and arrived on time and un damaged.
It was packaged with care and no damage was noted. Everything looked beautiful. Putting it together was a breeze and easy. It's a beautiful sauna and looks well built and high end.
However, when put together we discovered one of the heaters wasn't working and the corner bench is not the correct one for the sauna that was ordered.
A call to customer service agent, Jen went well. She was very friendly and helpful. She even tried to help me trouble shoot the non working heater and reset the sauna in hopes that was all that was needed. It still didn't work but we tried. She was very patient and even had an email I could sent photos so they could determine why the benches wouldn't fit the sauna.
Jen shared the photos with the production crew and called me back within the hour to let me know the benches were the wrong size. She put in an order for new benches to be sent out and a new heater. She also informed me they may arrive in two seperate packages and return postage would be included in the new boxes.
Customer service is amazing and very patient.
It's been a week and a half and I haven't received either box. I called to inquire and spoke to a different customer service agent - she was just as nice as Jen and very helpful too. Unfortunately neither of my boxes has been shipped? She placed an urgent order and I'm hoping that's all that was needed to get the parts here.
I love the sauna but want to be able to use it to its full abilities. I can only use one bench and it will only heat to 122' because it only has 4 heaters that currenly work. It takes about 45 minutes+ to heat up prior to use because there are only four heaters working. I'm hoping the fifth heater will cut down on that time.
I love the convenience of being able to plug it in to a standard household outlet. A small amount of time for warm up is to be expected for the convenience.
Tuesday (two more days) will be two weeks and I'm hoping it was the holiday season that pushed all the orders back. Mistakes happen and I'm hoping my new parts will be here soon The sauna is still 5 stars and customer service has been great.
Angie (Submitted on 22nd Dec 2014)
We here at La, Tans, Spa, & Medical Aesthetics love our sauna as well as our clients!! Great for weight loss, cellulite, & stress! Comfy for two people.
It's great, we love it!
S & J (Submitted on 20th Dec 2014)
We wanted a corner unit, this one was just the right size. It came on time and was very easy to assemble. We're really enjoying it and use it almost everyday. This is a great sauna especially for the price, we highly recommend it.
a great product!
Bruce (Submitted on 17th Dec 2014)
This sauna is fantastic. I could not believe how nice the quality was, along with a fair price. It arrived without any damage and assembled with out any problem in about forty minutes. You do need two people to handle the bigger panels with ease. I was pleased with the electric components, this worked flawlessly. Very satisfied.
J Cole (Submitted on 10th Nov 2014)
The customer service representative at JNH SAUNAS, Keyona, was extremely courteous to me.
I had one bad carbon heater and JNH has promised to replace it free of charge with the oxygenator as well.
I couldn't be a happier customer even if they didn't replace it. It's still works fabulously. I use my sauna every day.
A fantastic unit for a great price
James Cole (Submitted on 10th Nov 2014)
I grew up with the old style heater where you pour the water on the hot rocks. Pretty much your basic Cedarwood sauna. My father has had it for over 30 years. I know the benefits of sweating in the sauna because I've used one my whole life. It's great for warming up before workout. Stretching your muscles. Filling up your lungs with good air, emptying the bad. Also helps you sweat out sicknesses when you're feeling ill.
If you're overweight, this is a great way to start losing a lot of water weight immediately.
I purchased a Vivo JNH 2-3 person sauna this year.
The new technology using the carbon heater units with the infrared Heating system works flawlessly.
If you check the Internet you're probably not find a better deal than what you get at JNH Lifestyle SAUNAS. Their customer service is superlative.
I've used mine almost every day since I've had it now about eight months.
I just had complete and total shoulder replacement so it has aided extremely well in repairing and adding bloodflow to my very sore shoulder.
Thank you JNH, you guys are great !!!!
Best Purchase Decision!
M. O'Neill (Submitted on 15th Sep 2014)
This is the best company to work with, the Customer Service team is top noche and the product is very high quality. I simply love it!
I bought the sauna for myself because of the many health benefits of infrared and the corner unit fits perfectly in the bedroom. The sound system is fantastic and I enjoy about 40 minutes daily in this retreat at home! My husband has since figured out how great this is and we can both enjoy listening music or watching TV from the sauna with plenty of room inside. We have had 3 adults inside but definitely love the room to relax and spread out a bit more with just 2.
Again, I highly recommend this sauna and working with this great company. You'll be thrilled with your decision and it is worth every penny.
Very pleased with all aspects of purchase and product.
Robert (Submitted on 15th Aug 2014)
The driver had to park around the corner because of our busy street, but he brought the pallet over on his hand truck in the rain about 120 feet! Despite the weather, he was extremely helpful, helping me break apart the pallet and put the boxes in the garage.
The sauna came on a pallet with 3 large boxes with 2 pallets on each side for protection, then all shrink wrapped with thick corner pieces. I was very impressed that it came from CA to MD without a scratch.
Third, the assembly
My wife and I spent less than an hour assembling the sauna. I think unpacking actually took longer than assembly. Directions are one sheet, front and back, and some of the assembly is already done before shipping. It is VERY important that you have a level floor or platform for the sauna to sit on...there is not much reinforcement in the sauna frame.
It takes a while to get to 104 degrees, but that is to be expected with a 15 amp system. I read that the infrared works on you regardless of the temperature, so that isn't really a concern. And once it reaches temperature, it won't cool down unless the timer goes off or you open the door.
We have used it about 4 times in the 5 days we have had it, and we are very pleased. Can't beat the convenience of having an in-home sauna for the price.
I almost forgot, Luther in customer service answered my email on a Sunday!
WE LOVE IT!!!!!!
Mona (Submitted on 13th Aug 2014)
Amazing sauna!! Feel rejuvinated after every time I use it. LOVE LOVE LOVE it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Luther was very helpful when i called to find out about the chromotherapy light.
great Sauna unit
Unknown (Submitted on 18th Jul 2014)
the delivery was great everything coming in nice package and it was very easy to assemble and the construction is pretty solid great unit to be your first sauna
BJJ (Submitted on 9th Jul 2014)
This is the first and only sauna I have brought so I searched high and low for the best sauna in the price range I wanted to pay. Very easy assembly as I put it together without any assistance. Directions are good and all the pieces fit perfectly. Every piece was well protected during shipping so I had no damage during shipping. I only talked to the Customer Service department a couple of times and that was when I ordered the sauna. Using it now and it really helps to relieve the aches and pains. I would recommend this product over all the others I looked at.
Eric R (Submitted on 11th Jun 2014)
good construction, simple to assemble. had it together in less than two hours with minimal tools